ESET

ESET is an Antivirus software that was used and managed by MFMSP

Installation

• Create a client specific installer
• Deploy installer to client machines
• Log in to management portal and sync installed machines with the client's license key.

Uninstalling

• Use the ESET Uninstaller to remove the program.
• When prompted, enter the password "ExampleRemoverPassword!2024"

Creating a new Tenant

• Log on to the ESET MSP Management Portal
• Go to the "client" page
• Select "add new client"
• Enter the client's company name
• Add licenses **ONLY ADD ESET PROTECT ENTRY ON PREM** licenses
• Check license quantity
• Add the client's company name as a tag
• Hit "Save"

You may now sync with the admin portal and the license should appear on the list.

Changing License Quantity

• Log on to the ESET MSP Management Portal
• Select the client you want to adjust
• Select "Activated licenses" see which devices are connecting
• Right-click on the device name to remove a license from a device (remove licenses from any devices that have not checked in within the last 90 days).
• Wait for the site to alert you that the license quantity has changed
• Select "Licenses" under the client page
• Adjust the license count to match the number of reporting machines

Suspending a License

• Log on to the ESET MSP Management Portal
• Select the client with the license you need to suspend
• Select "Licenses"
• Right-click on the license you want to suspend and select "Suspend"